Find help getting started
Check out our FAQ for guidance on account setup and onboarding. If you need more help, contact our Driver Support team.
Your first delivery as a Delivery Partner
First steps after you sign up
Find out everything you need to know for your first delivery—understand delivering and offers for delivery blocks, preparing your vehicle, and receiving payments.
Get onboarding support
Still have questions about signing up?
If you need help with your Amazon Flex account registration, such as creating an account, or other setup steps, our Onboarding Support team is here to help. You can reach them by email using the details below.
Support for current Delivery Partners
Get help on the road
For active delivery partners, open the Amazon Flex app, tap the question mark icon, and select Call Driver Support.
To email Driver Support, select the topic of your request here.
